It takes someone special to really care

Welcome to The Care Tribe:
Melbourne-based Disability Support Coordination.

I’m Natalie Hearn.

Through The Care Tribe, I aim to offer Support Coordination with a difference.

That means promoting the independence and autonomy of my clients and protecting the rights of those experiencing vulnerability through disability.

By understanding your unique situation and really listening to what you need from me, my clients feel more comfortable and confident about independent decision making.

What do we do?

The Care Tribe empowers clients to achieve their life goals by providing complex coordination to National Disability Insurance Scheme (NDIS) participants. We work with individuals and their families/ carers/ guardians to provide varying levels of coordination and transition support, taking into consideration each client’s individual circumstances and level of complexity.

Our speciality consists of individuals who are under The Office of Public Guardian, anyone who does not have a carer or has a limited support network.

We have a strong background working with indigenous communities and can support the needs of individuals from culturally and linguistically diverse (CALD) backgrounds whist remaining culturally respectful and responsive to the health beliefs and practices to people of different cultures

Helping to connect them with local communities, overcome barriers and access mainstream services.

We celebrate diversity and honour differences.

Our service is available to everyone who is approved for support coordination category and we ensure all people are given opportunity to access and participate fully in programs and services to achieve equal outcomes. We don’t treat all people the same as this would not necessarily lead to equality in access or results.

Support Coordination

  • Help you understand the different aspects of your approved supports and assisting you to implement your plan.
  • Coordinate a range of support services for you, that are in line with your individual goals, strengths and needs.
  • Build and encourage you and your family/carer to coordinate your own supports – supporting with life decisions, not just service options.
  • Supporting you to express your expectations and make informed decisions about your care needs.
  • Working with you and your family/carer, local organisations and the broader community to build a more inclusive community.
  • Assisting you to source and obtain, quotes and services agreements from service providers.
  • Review, monitor and evaluate all aspects of individuals budgets, services agreements and goal progression.
  • Providing choice and assistance in helping you make decisions based on the benefits of the different options provided.
  • Supporting you to express your expectations and make informed decisions about your care needs.
  • To provide you with personalised, flexible and responsive support.

Support Coordination

  • Help you understand the different aspects of your approved supports and assisting you to implement your plan.
  • Coordinate a range of support services for you, that are in line with your individual goals, strengths and needs.
  • Build and encourage you and your family/carer to coordinate your own supports – supporting with life decisions, not just service options.
  • Supporting you to express your expectations and make informed decisions about your care needs.
  • Working with you and your family/carer, local organisations and the broader community to build a more inclusive community.
  • Assisting you to source and obtain, quotes and services agreements from service providers.
  • Review, monitor and evaluate all aspects of individuals budgets, services agreements and goal progression.
  • Providing choice and assistance in helping you make decisions based on the benefits of the different options provided.
  • Supporting you to express your expectations and make informed decisions about your care needs.
  • To provide you with personalised, flexible and responsive support.

Providing an independent Support Coordination service to adults requiring assistance to build their capacity and networks with the aim of greater choice, control and independence in maintaining their personal lifestyle choices.

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NDIS Registration Number: 4050029186

Who we support

We know it’s important to “work with” and not “work on”.

The Care Tribe works alongside adults with disabilities, providing the support required for them to exercise the right to make their own decisions. We focus on the individual and their specific needs, providing encouragement and support for our clients to independently make lifestyle decisions.

Supporting people with an array of mild to complex disabilities including but not limited to:

5

Physically challenged

5

Developmental delays

5

Behavioural/Emotional Disorders

5

Sensory Impaired

5

Physically challenged

5

Behavioural/Emotional Disorders

5

Developmental Delays

5

Sensory Impaired

Providing Support Coordination for those who may require assistance with:

5

Communication

5

Movement

5

Self-care

5

Decision Making

5

Communication

5

Self-care

5

Movement

5

Decision Making

Our Mission

Our Mission at The Care Tribe is to provide an increase in choices for individuals with disabilities, their families and/or care takers by delivering a high quality, flexible and individualised service that promotes independence.

Our Vision

Our Vision is to provide a platform where people with disabilities are given the opportunity to set their own goals, whilst providing the support required to help them achieve those milestones.

Our Values

The Care Tribe was founded on the following core values:

Quality

Providing an exceptional individualised care service

Empathy

Understanding and adapting to the individual requirements of our clients

Passion

To provide an exceptional service driven by our mission and vision

Accountability

Reliability and personal responsibility for services provided

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“Natalie was very lovely and professional. She always had my best interest at heart.”

Robert Harper

 

“Natalie was very helpful in my situation. I’m grateful to Natalie and the other ladies who helped me.”

Maria Hughes

About Natalie

Raised in a remote country town in rural QLD – Mt Isa, my career started in Business Management and Recruitment.

2013 was a turning point in my career, a position in the Aged Care and Disability sector truly sparked my interest and I discovered a passion for helping people and assisting them to reach their goals.

Majority of my career has been geared towards indigenous communities, working alongside these communities has deepened my knowledge and understanding of cultural differences, and has provided me with the skills to approach situations differently to other support professionals and respectfully. Having worked with numerous clients who are under The Guardianship, I understand the importance of maintaining open and thoughtful communication, whilst maintaining my clients end goals.

The benefits of working one-on-one with clients to reach their goals is highly rewarding. I take great pride on being able to build a close rapport with the families/carers and clients that I work with, and approach each situation energetically, passionately and realistically. 

Everyone’s journey is different; no two people are the same, therefore no two paths that are travelled should be the same.  Sometimes you just need help with which direction to take, a hand to guide you and the support to be able to travel that path, knowing you are not alone. Being invited into someone’s life and welcomed into their home is a great privilege, and one that is always treated with the utmost respect.  I will work with you to create a service program tailored to suit your needs and circumstances.

Contact me today to find out how I can help you reach your potential to a better life.

About Natalie

Raised in a remote country town in rural QLD – Mt Isa, my career started in Business Management and Recruitment.

2013 was a turning point in my career, a position in the Aged Care and Disability sector truly sparked my interest and I discovered a passion for helping people and assisting them to reach their goals.

Majority of my career has been geared towards indigenous communities, working alongside these communities has deepened my knowledge and understanding of cultural differences, and has provided me with the skills to approach situations differently to other support professionals and respectfully. Having worked with numerous clients who are under The Guardianship, I understand the importance of maintaining open and thoughtful communication, whilst maintaining my clients end goals.

The benefits of working one-on-one with clients to reach their goals is highly rewarding. I take great pride on being able to build a close rapport with the families/carers and clients that I work with, and approach each situation energetically, passionately and realistically. 

Everyone’s journey is different; no two people are the same, therefore no two paths that are travelled should be the same.  Sometimes you just need help with which direction to take, a hand to guide you and the support to be able to travel that path, knowing you are not alone. Being invited into someone’s life and welcomed into their home is a great privilege, and one that is always treated with the utmost respect.  I will work with you to create a service program tailored to suit your needs and circumstances.

Contact me today to find out how I can help you reach your potential to a better life.

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“Natalie was very lovely and professional. She always had my best interest at heart.”

Robert Harper

 

“Natalie was very helpful in my situation. I’m grateful to Natalie and the other ladies who helped me.”

Maria Hughes

Let's discuss the ways I can help you